LoomSocial Care Network
Social Care Network operations

Close the loop on every referral.

Loom is the operations console for Community-Based Organizations in the New York Social Care Network. From intake and screening to callbacks and reimbursement — one workspace, one source of truth.

See how it works
Today · Bronx pod Live
42
In queue
7
Callbacks due
18
Screenings
Maria R.Screening
James O.Callback
Aisha K.Intake
Intake
Capture clients fast.
Screening
Track HRSN through completion.
Callbacks
Never miss a follow-up.
Reimbursement
Export what billing needs.
Client intake & directory

One record, from first contact forward.

Capture new clients in under a minute with address autocomplete, duplicate detection, and pod-based routing. Every record stays searchable and auditable.

Directory
C-104Maria RiveraBronxActive
C-103James OkaforBrooklynScreening
C-102Aisha KhanQueensIntake
C-101Devon MillerBronxActive
Screening + callback queue

Every screening tracked. Every callback returned.

HRSN screenings move through a status pipeline your team can actually see. Missed callbacks surface at the top of the queue — nothing falls between the cracks.

Callback overdue
James O. · 2d
Screening due today
Maria R.
New intake
Aisha K.
Follow-up
Devon M. · tomorrow
Reimbursement-ready exports

Billing artifacts in one click.

Generate the reports and evidence packages your MCO and lead entity need — with the encounter data, timestamps, and staff attribution already attached.

October reimbursement
142 encounters · $18,240
Export CSV
Screenings
96
Referrals
34
Callbacks
12
HIPAA-aligned
Client PHI handled per HIPAA and your organization's privacy policies.
Role-based access
Staff, supervisors, and admins — each sees only what they need.
Audit trail
Every touchpoint recorded, timestamped, and attributed.
Get started

Sign in to your workspace.

Use your organization Google account. If you need setup, your admin can configure credentials in a minute.

© 2026 Loom · Social Care Network operations